Accessibility and inclusion service

Promote the telephone reception of your Customer Service and your public service for deaf and hard of hearing people. Elioz Direct is an outsourced customer service in sign language and plain language, provided by Deaf agents.

Content translation

We offer a translation service in sign language and plain language.
The sign language interpreter translates the text into a recorded video to be added to your website or social media.
The linguist, trained in plain language communication, adapts your text while keeping the critical information.

How to communicate remotely ?

For the Deaf and hard of hearing.

Elioz provides innovative and custom communication services to companies and collectivities wishing to facilitate their exchanges with deaf or hard of hearing people.

personne sourde signe

Deaf or hard of hearing

The user can contact the customer service in sign language or text from their computer, cellphone or tablet.

Deaf agent

They receive sign language and text calls from Deaf and hard of hearing users.

How to get equipped with Elioz Direct ?

Transmission of your information

You share the necessary information related to your service

Your calling page is created

We create your calling page with your details and provide you with its link.

You will be accessible in sign language, plain language and automated speech recognition.

Share your calling page on your website

You can share the link of your calling page on your website and/or your social medias

You are now accessible !

Your Deaf and hard of hearing customers and fellow citizens can get in touch with you quickly and easily. No download is required

monde international

Worlwide

Elioz platform, has been deployed for 14 years in countries all over the world. It implements telecom standards to guarantee an optimal technical solution that is compatible with other systems.

monde international

A l’échelle internationale

Notre plateforme, fournie par notre partenaire associé, est déployée depuis plusieurs années dans plusieurs pays. Elle respecte les standards télécoms pour garantir une solution technique optimale et compatible avec d’autres systèmes.

Scalable platform

In order to guarantee quality of service, we regularly adjust the number of communication agents connected on the platform. Real-time indicators, alerts and periodic reports allow us to be proactive.

Plateforme calibrée

Afin de garantir une qualité de service, nous ajustons, régulièrement, les besoins en opérateurs relais de la plateforme. Nous disposons d’indicateurs en temps réel, des alertes et des reportings périodiques qui nous permettent d’être réactifs.

A step towards a more inclusive society

3 million Canadians are Deaf or hard of hearing, which is 8 of the whole Canada population.

Choosing Elioz is to work for a more inclusive society. Our platform meets the needs of all Deaf and hard of hearing profiles in Canada.

Make your accessibility plan a reality!

Try Elioz !

We offer various communication modes for the Deaf or hard of hearing person. Sign Language, Automatic text transcription, Spoken and Text transcription with trained, qualified relay operators with an average of more than 15 years of experience in remote accessibility.
And also automatic speech recognition !
  • Vos informations

Elioz is a platform that offers remote and on-site accessibility services for deaf and hard of hearing individuals. It provides guidance and support to small, medium, and large businesses and organizations.

25 Avenue Mozart Est, suite 303
Montréal, H2S 1B1, Canada